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Recent Articles
Using iPad Split View to to access a Gift Registry, Item Catalog, Inventory Management or other 3rd-party App with SuitePOS
It may be necessary to access certain lists of items that are a specific subset of the entire item set in SuitePOS. This could be a list of items affiliated with a named bridal or gift registry, or a supplemental seasonal catalog hosted as a web ...NetSuite Script Error: SPOS Sale: Warning on silent delete of Sales Order (used for tax calculations) - Please remove SPOS-DELETE-ME. Transaction TRAN_IN_USE
This is specific to the Sales Order Module and when Avatax is Enabled. In order to determine the Tax before checkout, the system has to temporarily write a Sales Order and then remove it. Sometimes it may not be removed due to other issues such as ...On Account Returns
Under certain circumstances, On Account sales (sales that are not paid immediately) can be returned. In order to do this, you have to search for the sale transaction (requires an active internet connection) and that transaction must be either be ...Tutorial: Enable Print Shift Summary
Print Shift Summary allows you to print out a summary of the shift directly onto the receipt printer. This is performed on Shift Close and can either be manually printed or automatically printed. The summary can then be attached to the daily cash ...Tutorial:Enabling Kick Drawer and Pay In/Out
Retailers who take cash at the POS can now track the reasons for kicking a drawer as well as cash paid in (or out) during an open shift. This avoids having to use hand-written notes and manual calculations. When "Open/Close Shift" is Enabled and the ...
Popular Articles
SuitePOS Release 4.1
Please read this carefully before performing any upgrade. Integration and Access Tokens must be created in advance of this upgrade (to support NetSuite's token-based authentication) A server-side bundle/package upgrade is required before the App is ...Tutorial: On-Demand Items for NetSuite
On-Demand Items, if enabled, allows you to pull in the sever-side data, that is not stored locally, into SuitePOS. This significantly reduces bottlenecks (and times) during item syncs because not all of the items are required. This is primarily used ...What payment methods are supported?
SuitePOS supports Credit Card (Swipe, EMV, Contactless), Apple/Android Pay, Cash, On Account, Gift Cards and Checks. Dependent on processor, SuitePOS supports Reference Refunds, Non-Referenced Refunds and Voids.Tutorial: Automatic Surcharges
An automatic surcharge is a single line item (represented as a percentage) that is added on to a sale or Created From Return. This can represent things such as Public Improvement Fees (PIF), COVID PPE Fees or any other fee you want to add. Example ...Placing Transactions On-hold
In SuitePOS, transactions can temporarily be placed on-hold. This is useful when shoppers need to go and grab something else, the clerk needs to process another sale or items are to be added to a tab later (eg. a restaurant). Instead of submitting ...