Avatax Calculations Are Slow (> 45 secs) in SuitePOS. Disable Avatax.

The Avatax Module ( because of Avatax) may experience degradation of performance during peak times. This has the effect of slowing sales down since SuitePOS relies on Avatax to calculate the tax. Severe delays are very rare and very temporary, however you may want to consider temporarily disabling Avatax so you can ring up sales quickly.

If the situation is dire, you will need to temporarily disable the Avatax Module and set the tax code to the backup tax code used for Avatax. This is done in the POS Settings record.  When done, Avatax calculations are by-passed and the backup tax code on all transactions is used. In NetSuite, this also means that the tax documents will not be written to Avatax and will have to be manually adjusted in Avatax accordingly.

• Related Articles

• NetSuite Platform Performance Management Tool. Slow SuitePOS Scripts.

  If you are experiencing slow performance in NetSuite, there is a performance management tool that can be installed in your Netsuite account that can assist with the performance troubleshooting of scripts. We recommend that you install this SuiteApp ...

• Avatax Exemption Codes and Certificates (CertCapture)

  Avatax Customer Level Exemption Codes and Certificate Numbers are supported. Builds prior to that are not supported. Address level Avatax Exemption Codes/Certificates are NOT supported In Salesforce, we only support a customer being taxable or not. ...

• Tutorial: Enabling Geocoding for Avatax to facilitate Field Sales.

  Pre-requisite Requires the purchase of the SuitePOS Avatax Module Geocoding for Avatax enables SuitePOS Sales and Returns to automatically calculate tax based off the device's location (versus the more static Settings record). For example, if you are ...

• NetSuite Script Error: SPOS Sale: Warning on silent delete of Sales Order (used for tax calculations) - Please remove SPOS-DELETE-ME. Transaction TRAN_IN_USE

  This is specific to the Sales Order Module and when Avatax is Enabled. In order to determine the Tax before checkout, the system has to temporarily write a Sales Order and then remove it. Sometimes it may not be removed due to other issues such as ...

• SuitePOS Licensing and Entitlements

  When you subscribe to SuitePOS you are set up with a set of entitlements based off what you purchase. Example of such entitlements are terminal/device counts and modules (eg. Advanced Inventory). Each time a full (or diff) sync is performed (at least ...