Last 4 of Credit Cards Write as "0000" for Square Transactions

When you process a sale in SuitePOS using Square Payments the last 4 digits is not written to the backend platform (NetSuite or Salesforce). This is by design and caused by not authorizing the Square properly.

In SuitePOS settings, you need to check the "Re-Authorize Square" button and perform a sync. Then allow all the permission. Run a test transaction and the last 4 of the credit card should now be written.

• Related Articles

• Missing Transactions in NetSuite or Salesforce OR duplicate transactions in the merchant account

  From time to time credit card payments have been processed but the underlaying transaction has failed to write to NetSuite or Salesforce; or it is simply missing. The solution will depend on the underlaying cause. This may include: The transaction(s) ...

• NetSuite Script Error: When Voiding Transactions: RCRD_DSNT_EXIST or INVALID_RCRD_TYPE

  When voiding a Sale in SuitePOS you may get an error. The most common errors are when you are trying to void a sale that has not been written to NetSuite yet or if there is a NetSuite configuration issue. Solution(s): RCRD_DSNT_EXIST To resolve this ...

• Square Warning: Location Id Mismatch

  This can be displayed during a sync when the Square Authorized Location in SuitePOS does not match the Square Location in POS Settings. This normally occurs when you update the Square Location in POS Settings but have not re-authorized Square. This ...

• Placing Transactions On-hold

  In SuitePOS, transactions can temporarily be placed on-hold. This is useful when shoppers need to go and grab something else, the clerk needs to process another sale or items are to be added to a tab later (eg. a restaurant). Instead of submitting ...

• Square Error: Square Authorization Failed - invalid value for parameter "location_id"

  This can occur for a variety of reasons. Most typically it is when the current Location Id on POS Settings is not authorized for the last Square Authorization that was performed. Try re-authorizing Square, after checking you have internet and your ...