NetSuite Script Error: TRANS_UNBLANCD

When a Sale or Return is written to NetSuite you may get this error thrown. For the most part, this means there is something wrong with the configuration of NetSuite and how it related to the configuration of SuitePOS. The most common issue is where NetSuite "Per-Line Taxes on Transactions" does not match POS Settings "Set Tax at Line Item". 

Note:

This can also occur if the default form for SuitePOS (on the sale side) has had the "Billing Tab" disabled. That said, this error will be confined to gift card redemption only since pertinent fields will be disabled when the billing tab is disabled.

Solution(s):

Ensure the NetSuite and POS Settings match in terms of Line Level Taxation. That said, these POS transactions WILL NOT post (and never post) unless the taxation is set back in NetSuite to what the SuitePOS configuration thinks it is.

POS Settings Set Tax at Item

NetSuite Settings - Set Up Taxes

Solution (s)

Make sure the Billing Tab is enabled on all sale transaction forms pertaining to SuitePOS.  

Example SuitePOS Invoice Form

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