NetSuite Script Error: SPOS Sale: Warning on silent delete of Sales Order (used for tax calculations) - Please remove SPOS-DELETE-ME. Transaction TRAN_IN_USE

This is specific to the Sales Order Module and when Avatax is Enabled. In order to determine the Tax before checkout, the system has to temporarily write a Sales Order and then remove it. Sometimes it may not be removed due to other issues such as another processes creating Fulfillment or Payment transactions.

These records (Sales Orders with POS Trans # set to SPOS-DELETE-ME) need to be manually deleted; they are temporary orphaned records.  One of the major causes of this is when NetSuite's Advanced Order Management module is being used and Fulfillment Requests are being created automatically based off Shipping or Pickup Orders.  This automation needs to be turned off (if Sales Orders entered default to 'Pending Fulfillmnet").  Alternatively, Sales Orders could be set to "Pending Approval" and the Sales Order Approved checkbox for Shipping and Pickup Orders set to True.

• Related Articles

• NetSuite Issue: NetSuite not calculating sales tax correctly. Results in open invoices and unapplied payments of 0.01 on SuitePOS transactions

  UPDATE According to NetSuite, fixes will be released on a case by case basis to accounts that experience the issue. Please log a case directly with NetSuite and reference defect 580567 (and 563147). This is confined to accounts that use NetSuite's ...

• NetSuite Script Error: Missing required field for index 0: custbody_spos_s4token

  This is a somewhat misleading (and very rare) error that primarily occurs in the SPOS_Sale script. It occurs when the integration to NetSuite has something wrong with the format that it is expecting. This is around field validation for required ...

• NetSuite Script Error: Error getting the transaction - UNEXPECTED_ERROR null

  This happens when you try to retrieve a transaction (server side) and the transaction has not been written to the server yet. This can happen when retrieving a sales order or when you are trying to do an "on-demand" search.  Please wait a while and ...

• NetSuite Script Error: 'You must enter at least one line item for this transaction'

  In the context of SuitePOS, this (somewhat misleading) error can can experienced when a return (or sale) is made and the script SPOS Return (or SPOS Sale) is executed. This occurs because the "Customer (or Anonymous Customer)" for which the ...

• NetSuite Script Error: SPOS Return Script Error: TypeError: Cannot read property "promotions" from undefined (INVOCATION_WRAPPER#3)

  This error may also be reported as: You entered "(null)" into a field where a numeric value was expected. Please go back and change this value to a number. This may occur when you have "SuitePromotions" in NetSuite enabled and have processed sales ...