This can be displayed during a sync when the Square Authorized Location in SuitePOS does not match the Square Location in POS Settings. This normally occurs when you update the Square Location in POS Settings but have not re-authorized Square. This should be corrected as soon as possible to avoid transactions being posted to the wrong Square Location in the Square back-end.
You will need to Re-Authorize Square (by doing a manual sync) and then re-connect the Square Reader (just in case).
This can occur for a variety of reasons. Most typically it is when the current Location Id on POS Settings is not authorized for the last Square Authorization that was performed. Try re-authorizing Square, after checking you have internet and your ...
This error happens if the iOS "Location Access" is not granted to SuitePOS following a fresh install or upgrade. Access can be manually granted to SuitePOS on the Apple Device: Go to Settings (on the Apple iOS device) > Privacy > Location Services. ...
Retailers that have a lot of Sales Reps may find it easier to enable sales reps ( on the Employee record) for certain locations. This will reduce the amount of reps displayed when setting the sales rep during a transaction in SuitePOS. Step 1: ...
Throughout various points in the App you may receive this error if one or more SuitePOS Scripts have been removed, de-activated or un-deployed. To resolve this issue you need to re-activate or re-deploy the scripts.
All SuitePOS terminals have to be authorized once (on a fresh install or when you change Square accounts) Before you can connect a Square Reader. This is so the Square Reader SDK (which accesses your Square Reader) can authenticate correctly. Failure ...