NetSuite Issue: Whole Order Discounts not appearing in SuitePOS when searching and retrieving Sales Orders
NetSuite Issue: Whole Order Discounts not appearing in SuitePOS when searching and retrieving Sales Orders
Whole order discounts may not appear when searching for Sales Orders or Invoices created from Sales Orders. This may be caused by the field "POS Transaction Discount" missing from the SuitePOS Sales Order (or linked Invoice) form(s).
Show the field "POS Transaction Discount" in the default SuitePOS Sales Order/Invoice forms.
UPDATE According to NetSuite, fixes will be released on a case by case basis to accounts that experience the issue. Please log a case directly with NetSuite and reference defect 580567 (and 563147). This is confined to accounts that use NetSuite's ...
This is specific to the Sales Order Module and when Avatax is Enabled. In order to determine the Tax before checkout, the system has to temporarily write a Sales Order and then remove it. Sometimes it may not be removed due to other issues such as ...
SuitePOS can be configured for most tax situations no matter how complex your retail business is. This ensures tax calculations are accurate and in compliance at all your retail locations. Recommendations Due to performance reasons, It is best not to ...
Syncs will always try to retrieve all discounts and categories that are active. The maximum currently allowed is 1500 (active and inactive). If this maximum is reached, any additional discounts or categories may not appear. This maximum exists for ...
There are times when Item multi-select updates to an Item Level Promotion (containing a large number of items) does not propagate to SuitePOS (even after an immediate sync). This means, for example, some items may not apply the promotion. Within a ...