NetSuite Issue: Whole Order Discounts not appearing in SuitePOS when searching and retrieving Sales Orders

Whole order discounts may not appear when searching for Sales Orders or Invoices created from Sales Orders. This may be caused by the field "POS Transaction Discount" missing from the SuitePOS Sales Order (or linked Invoice) form(s). 

Show the field "POS Transaction Discount" in the default SuitePOS Sales Order/Invoice forms. 

Default SuitePOS Sales Order Form:

• Related Articles

• NetSuite Issue: NetSuite not calculating sales tax correctly. Results in open invoices and unapplied payments of 0.01 on SuitePOS transactions

  UPDATE According to NetSuite, fixes will be released on a case by case basis to accounts that experience the issue. Please log a case directly with NetSuite and reference defect 580567 (and 563147). This is confined to accounts that use NetSuite's ...

• NetSuite Script Error: SPOS Sale: Warning on silent delete of Sales Order (used for tax calculations) - Please remove SPOS-DELETE-ME. Transaction TRAN_IN_USE

  This is specific to the Sales Order Module and when Avatax is Enabled. In order to determine the Tax before checkout, the system has to temporarily write a Sales Order and then remove it. Sometimes it may not be removed due to other issues such as ...

• SuitePOS Taxes and NetSuite

  SuitePOS can be configured for most tax situations no matter how complex your retail business is. This ensures tax calculations are accurate and in compliance at all your retail locations. Recommendations Due to performance reasons, It is best not to ...

• SuitePOS Issue: Discounts or categories do not appear/are missing in SuitePOS

  Syncs will always try to retrieve all discounts and categories that are active. The maximum currently allowed is 1500 (active and inactive). If this maximum is reached, any additional discounts or categories may not appear. This maximum exists for ...

• NetSuite Issue: Selected Items in SuitePOS not picking up large Item Level Promotions (180+ Items) immediately after a sync.

  There are times when Item multi-select updates to an Item Level Promotion (containing a large number of items) does not propagate to SuitePOS (even after an immediate sync). This means, for example, some items may not apply the promotion. Within a ...