SuiteTax: Customer Sync - Taxes are always calculating to 0.00 (zero) for sales and returns
SuiteTax: Customer Sync - Taxes are always calculating to 0.00 (zero) for sales and returns
SuiteTax (and SuitePOS) uses the Location record on Terminal Settings to determine the nexus. If this address is not set for the retail store, it will always calculate taxes to zero.
Set up an address on the NetSuite Location Record for the store that the terminal is pointing to.
UPDATE According to NetSuite, fixes will be released on a case by case basis to accounts that experience the issue. Please log a case directly with NetSuite and reference defect 580567 (and 563147). This is confined to accounts that use NetSuite's ...
Saved Customer and Items Searches allows you to customize what is including in the syncs and pin it at the POS Settings level (typically a store). This is used to override the Active Saved Searches that apply to all POS Settings and provides an ...
Under certain circumstances, On Account sales (sales that are not paid immediately) can be returned. In order to do this, you have to search for the sale transaction (requires an active internet connection) and that transaction must be either be ...
Retailers that have a lot of Sales Reps may find it easier to enable sales reps ( on the Employee record) for certain locations. This will reduce the amount of reps displayed when setting the sales rep during a transaction in SuitePOS. Step 1: ...
This can be caused when SuiteTax is enabled in a NetSuite Account but is not enabled on POS Setting. It can also be caused by SuiteTax being enabled on POS Settings and SuiteTax installed in a NetSuite account but not provisioned correctly. In the ...