SuitePOS Release 5.0 Notes | SuiteRetail Support

SuitePOS Release 5.0

WarningPlease read this carefully before performing any upgrade.
A server-side Bundle/Package upgrade is required before the App is upgraded
Customer on 4.1.x can simply install over the existing App. If there are issues, please remove and install the App again and perform a Full Sync.
Please be mindful of  NetSuite Script Error: SSS_REQUEST_LIMIT_EXCEEDED when full syncing many terminals at once.

Release 5.0 History

Release 5.0.2 Build (1506) NS Bundle 4.x.x/5.0.x, SF Package 4.39
  1. Initial Production Release

New in Release 5.0 

iOS 26 Support

SuitePOS App has been updated to support iOS 26.

Exchanges (BETA)

Exchanges allow clerks to easily exchange items for new items, resulting in lower credit card fees, and avoids a potential forced return to cash or gift card.  It is especially useful for retailers that exchange higher ticket items and/or have a high volume of returns (or seasonal returns). 


List View

Currently, SuitePOS displays up to three rows of item text under each item tile. It then automatically reduces text accordingly.  Long text, common in wine & spirits, shrinks too much and can make selecting the correct one difficult. You can now toggle your item selection from tiles to a list view and vice versa to utilize screen space according to your needs. 


Saved Search Item Promotions (BETA)

Saved Search Promotions (item level) allow saved searches (versus multi-selection) of items for the promotion.  This is a very efficient, flexible and fast way of attaching many item (and category parents) to promotions.

Square Mobile Payments SDK

Square Reader SDK is being deprecated at the end of 2025. The Square Mobile Payments SDK is now used moving forward and supports the later versions of iOS and Square test environments. This reduces API calls and facilitates better future integrations into Square features. In addition, SuitePOS Unlimited is now available for those using the Square Reader as opposed to being available for only Square Terminal and Stripe.

Socket Scan SDK Update

Updated SocketScan SDK so that iOS 26 is better supported

Failed Queue Alert

To be more proactive when posting errors occur, a red bar is now displayed in the POS when there are errors in the Failed Queue. This should better facilitate proactive reporting. 

Total Cash Setting for Open/Close Shifts

Some retailers don't want to count each specific tender method on an open/close drawer at the POS. International customers can't use the USD tenders we offer either.  Instead, they prefer to count coins and bills as a total.

Custom Payment Method

Retailers may accept 3rd party vouchers, have a need to accommodate various return scenarios, and/or accommodate non-integrated credit card payments (when an outage and/or using a 3rd party system for payment/refund) to keep it segregated from other methods. A Custom Payment Method allows this.

Remove Redundant Stripe Fields

With the newer Stripe SDK, some redundant Stripe fields have been removed from the POS Settings record. 

Various Minor Bug Fixes

Such as minor Failed Queue lockups under certain circumstances, customer price level not honored if an item has a price group assigned and various other minor bugs.

NetSuite Upgrade Steps (N/A)

Salesforce Upgrade Steps

  1. Update to the latest SuitePOS (4.39) Package
    https://login.salesforce.com/packaging/installPackage.apexp?p0=04tKh000002ZtlT
  2. Install the latest SuitePOS App https://www.suiteretail.com/prod 

POS Settings Object

N/A

POS Settings Layout

N/A

Account Layout

N/A

Product Layout

N/A

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