SuitePOS Release 5.0
Please read this carefully before performing any upgrade.A server-side Bundle/Package upgrade is required before the App is upgraded
Customer on 4.1.x can simply install over the existing App. If there are issues, please remove and install the App again and perform a Full Sync.
Please be mindful of NetSuite Script Error: SSS_REQUEST_LIMIT_EXCEEDED when full syncing many terminals at once.
Release 5.0 History
Release 5.0.2 Build (1504-BETA10) NS Bundle 4.x.x/5.0.2, SF Package 4.39
- Updated Square Mobile Payments SDK to 2.3.0
- Updated SocketScan SDK to 2.0.16
- Fixed various promotion issues
- Fixed various exchange issues
Release 5.0.2 Build (1504-BETA9) NS Bundle 4.x.x/5.0.2, SF Package 4.39
- Fixed issue where serial number not retained on promos
- Fixed total savings truncation issue
- Fixed promo conflict inconsistencies
Release 5.0.2 Build (1504-BETA8) NS Bundle 4.x.x/5.0.2, SF Package 4.39
- Recompiled with xCode 16.4 due to screen rendering issues in the new iOS 26 SDKs
- Fixed some minor issues
Release 5.0.2 Build (1504-BETA7) NS Bundle 4.x.x/5.0.1, SF Package 4.39
- Fixed issue with syncing when gateway is Stripe
- Fixed issue where refund to gift card does not post
- Fixed issue where exchanges, in some circumstances, causes subtotal issues
- Fixed posting issues for those using Avatax
- Initial preparations for iOS 26 - Note: screen issues still persist
- Fixed issues when querying exchanges (over the wire)
Release 5.0.2 Build (1504-BETA3) NS Bundle 4.x.x/5.0.1, SF Package 4.37
- Updated Square Mobile Payments SDK to 2.2.4. This solves hardware incompatibility and stability issues.
- Fixed a minor subtotal issue for exchanges
- Fixed issue with the inability to disable manual cards for Square
NOTE: If 4.x of the NS Bundle is used, some new features will not work
Release 5.0.2 Build (1504-BETA2) NS Bundle 4.x.x/5.0.1, SF Package 4.37
- Fixed a rare issue where dynamic options were not working for retailers using Square Terminal as gateway.
NOTE: If 4.x of the NS Bundle is used, some new features will not work
Release 5.0.1 Build (1504-BETA1) NS Bundle 4.x.x/5.0.1, SF Package 4.37
- Initial BETA Release
NOTE: If 4.x of the NS Bundle is used, some new features will not work
New in Release 5.0
iOS 26 Support
Update SuitePOS App to better support iOS26.
Exchanges
Exchanges are advantageous to a retailer because it results in smaller credit card fees, avoids a forced return to cash/gift card (current workaround) and is overall simpler. Additionally, Exchanges reduce the dependency server side (return to gift cards) which can significantly better the shopper experience when the NetSuite server is having issues. This feature is perfect for retailers that have a lot of returned items.
More Information (TBA)
Exchanges are advantageous to a retailer because it results in smaller credit card fees, avoids a forced return to cash/gift card (current workaround) and is overall simpler. Additionally, Exchanges reduce the dependency server side (return to gift cards) which can significantly better the shopper experience when the NetSuite server is having issues. This feature is perfect for retailers that have a lot of returned items.
More Information (TBA)
List View
Currently, SuitePOS displays up to three rows of item text under each item tile. It then auto reduces text accordingly. Long text, common in wine & spirits, shrinks too much can make selecting the correct one difficult. You can now toggle your item selection from tiles to a list view and vise versa to utilize screen space according to your needs.
Currently, SuitePOS displays up to three rows of item text under each item tile. It then auto reduces text accordingly. Long text, common in wine & spirits, shrinks too much can make selecting the correct one difficult. You can now toggle your item selection from tiles to a list view and vise versa to utilize screen space according to your needs.
Promotion Saved Item Searches
Currently, automatic item level promotions are multi-select from a list of items. This is good for simpler more clearly defined groups of items but does not work well for more complex and larger groups of items.
Promotion Saved Item Searches allows you now to include item level promotions that include items from a saved item search. This makes things a lot easier and more flexible.
More Information (TBA)
Promotion Saved Item Searches allows you now to include item level promotions that include items from a saved item search. This makes things a lot easier and more flexible.
More Information (TBA)
Square Mobile Payments SDK
Square Reader SDK is being deprecated at the end of 2025. The Square Mobile Payments SDK is now used moving forward and supports the later versions of iOS and Square test environments. This reduces API calls and facilitates better future integrations into Square features. In addition, SuitePOS Unlimited is now available for those using the Square Reader as opposed to being available for only Square Terminal and Stripe.
More information (TBA)
Socket Scan SDK Update
Updated SocketScan SDK so that iOS26 is better supported
Updated SocketScan SDK so that iOS26 is better supported
Failed Queue Alert
To be more proactive when posting errors occur, a red bar is now displayed in the POS when there are errors in the Failed Queue. This should better facilitate proactive reporting.
Total Cash Setting for Open/Close Shifts
Some retailers don't want to count each specific tender method on a open/close drawer at the POS. International Customers can't use the USD tenders we offer either. Instead, they prefer to count coins and bills as a total.
More Information (TBA)
Custom Payment Method
Retailers may accept 3rd party vouchers, have a need to accommodate various return scenarios, and/or accommodate non-integrated credit card payments (when an outage and/or using a 3rd party system for payment/refund) to keep it segregated from other methods. A Custom Payment Method allows this.
Remove Redundant Stripe Fields
With the newer Stripe SDK, some redundant Stripe fields have been removed from the POS Settings record.
Various Minor Bug Fixes
Such as minor Failed Queue lockups under certain circumstances, customer price level not horored if an item has a price group assigned and various other minor bugs.
NetSuite Upgrade Steps
Salesforce Upgrade Steps
- Update to the latest SuitePOS (4.37) Package
https://login.salesforce.com/packaging/installPackage.apexp?p0=04tKh000002ZtlT - Install the latest SuitePOS App https://www.suiteretail.com/prod
POS Settings Object
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POS Settings Layout
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Account Layout
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Product Layout
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